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Here's Why You Can Trust NorthWestPharmacy.com

After filling more than 3 million prescriptions, we're the most reviewed and independently five-star rated online pharmacy in the world with more than 450,000 real customer reviews through ShopperApproved.com and a stellar TrustScore through Trustpilot. No other online Canadian pharmacy or international drugs site has these credentials. That's why NorthWestPharmacy.com is recognized as the online pharmacy to go to for savings, safety and service.

Learn more about our hundreds of thousands of reviews and ratings below. If that seems overwhelming, meet some of our patients up close in our Meet Our Patients section instead and see what they have to say or check out our About Us page for an in-depth look at our other credentials.

Independent, Authentic Reviews From Real Customers

Only actual paying customers are permitted to provide a review through ShopperApproved.com so you can be sure all 450,000+ of our ratings are independent and authentic.

A Stellar TrustScore Amongst the Top of Any Pharmacy Brand

Trustpilot identifies customer reviews from people with verified orders and these make up more than 99% of our stellar TrustScore, which ranks amongst the top of any pharmacy brand. According to Trustpilot, "[t]he TrustScore is one indication of how well a company's customer service is working. A great TrustScore starts with great customer service … [and] companies improve their TrustScores by putting in the effort to consistently deliver great customer service, actively gathering customer opinions, and learning and improving via feedback."

Healthcare Professionals Trust NorthWestPharmacy.com, So Can You

Nearly half of our customers are referred to NorthWestPharmacy.com by a healthcare professional and we have thousands of customers who are themselves doctors, physician assistants, dentists, nurses, psychologists, pharmacists and physical therapists that order their and their family's own personal prescriptions from us. Healthcare professionals trust NorthWestPharmacy.com, so can you.

Recommended By Healthcare Professionals

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Great company to work with. After Blue Cross stopped covering one of my medications I looked for another option. The first company I tried ended up shut down over quality assurance issues so my doctor recommended Northwest.

B s.

Recommended By Healthcare Professionals

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North West pharmacy was recommended by my doctor. They saved me a ton compared to Walgreens. Very happy with their products

Stephen J.

Unedited reviews, transparent ratings and customer comments

All NorthWestPharmacy.com reviews through ShopperApproved.com and Trustpilot are collected through their software which does not permit NorthWestPharmacy.com to filter, remove, or alter them. You get to see exactly what our customers say because all our reviews and ratings are available to the public.

Our customers rate us on four key categories through ShopperApproved.com and our TrustScore also reflects these

  • Recommend this Company
  • Would Buy Again
  • Price
  • Product Satisfaction
  • Customer Service

1. Recommend this company

Our affordable prices and knowledgeable customer service team help us retain and grow our loyal customer base. Our main source of new business is customer referrals from friends and family who've benefitted from the NorthWestPharmacy.com experience of savings, safety and service.

ShopperApproved Logo

Recommend This Company

5 Star
  
  
(396.0k)
4 Star
  
  
(52.0k)
3 Star
  
  
(11.0k)
2 Star
  
  
(1166)
1 Star
  
  
(622)

2. Would buy again

We do everything we can to make your experience with us as seamless as possible. We trust our lowest price guarantee, satisfaction guarantee and outstanding customer service will encourage you to come back for future orders. More than 98% of our customers do!

ShopperApproved Logo

Would Buy Again

5 Star
  
  
(410.0k)
4 Star
  
  
(41.0k)
3 Star
  
  
(7239)
2 Star
  
  
(769)
1 Star
  
  
(470)

3. Price

Our lowest price guarantee means we will beat the total shopping cart price offered online by a CIPA-certified approved competitor international or Canadian pharmacy website. Check the price of your medications on our website and see for yourself why our customers love our prescription drugs prices.

ShopperApproved Logo

Price Satisfaction

5 Star
  
  
(73.0k)
4 Star
  
  
(19.0k)
3 Star
  
  
(6011)
2 Star
  
  
(825)
1 Star
  
  
(323)

4. Product satisfaction

At NorthWestPharmacy.com, the savings doesn't mean you have to sacrifice on quality. See how happy our customers are with the international and Canadian drugs they buy through us. (Learn more on our Drug Safety & Authenticity page and check out our Satisfaction Guarantee.)

ShopperApproved Logo

Product Satisfaction

5 Star
  
  
(87.0k)
4 Star
  
  
(13.0k)
3 Star
  
  
(2794)
2 Star
  
  
(498)
1 Star
  
  
(384)

5. Customer service

Our customer service is consistently rated as superb by our customers. See what others say and then let us prove it to you on your next order.

ShopperApproved Logo

Customer Service

5 Star
  
  
(12.0k)
4 Star
  
  
(2036)
3 Star
  
  
(737)
2 Star
  
  
(242)
1 Star
  
  
(225)

Speaking of Service; Here's the Secret to the NorthWestPharmacy.com Service System

We work incredibly hard to implement the "ABCDs" below to serve you.

Our service system infographic
NWP
Savings.
Safety.
Service.
450,000+ Real Customer Reviews
Stellar TrustScore
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Canadian International Pharmacy Association Verified Member
TrustPilot
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