June 2020 - Newsletter #1

An Epic Milestone During a Difficult Time

The coronavirus pandemic has impacted every one of us and our thoughts are with our customers and their families, especially in light of the recent unrest in cities across the USA. We hope you will all remain safe.

After reading your reviews, speaking with so many new customers who've recently lost their health insurance and in overcoming so many challenges of the pandemic to date, we're as focused and committed as ever on continuing to deliver the savings, safety and service you expect from us. We're grateful that you continue to make us the most reviewed and independently five-star rated online pharmacy in the world during these unprecedented times.

We are all the more appreciative considering that we've faced these challenges together, as individual NorthWestPharmacy.com team members, with you over the past couple of months. We continue to work to successfully navigate drug shortages and wholesaler rationing as well as the longer delivery times. The good news is that NorthWestPharmacy.com has been successfully taking, processing and delivering affordable prescription drugs throughout the entire coronavirus crisis and continues to do so.

After reading your reviews, speaking with so many new customers who've recently lost their health insurance and in overcoming so many of challenges of the pandemic to date, we're reminded ever more how important it is that we continue to deliver the savings, safety and service you expect from us and we are committed to doing so.

As part of that commitment, we invite you to learn about what we are doing to mitigate the impact from the disruption to the worldwide supply and delivery of prescription drugs caused by the coronavirus crisis. It includes operationalizing a remote call center, implementing around-the-clock inventory procurement initiatives from our licensed, vetted and trusted suppliers, re-routing parcels to minimize delivery delays and securing limited cargo space bookings wherever they are available, absorbing product cost increases and providing regular and transparent communication to customers throughout.

It's not just the additional tens of thousands of great reviews you've given us over the past couple months and prior that we are grateful for. We are especially thankful to our customers who have shown us the utmost patience, understanding and been so respectful and appreciative toward our front-line representatives during the coronavirus crisis. It means a lot to them and the rest of our team who are working behind the scenes to make our customers and our operations among their top priorities during a time when they have also been worried about their own families.

We encourage customers who may need medications in the coming months to place their orders now and those whose pending orders await shipping to keep their orders active and in the queue, which ensures they are locked in at the original price quoted at the time of placing the order. That's beneficial to you because we've absorbed most of the coronavirus-related increases in product acquisition costs that we've faced to date but may be unable to do so for much longer. Also, the limited pharmaceutical supply, available cargo space for transport and customs clearances will all be allocated to customers on a first-come-first-served basis and it may be quite some time before worldwide drug supply and delivery systems return to normal.

With more than 375,000 customer reviews, NorthWestPharmacy.com is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. No competitor offering lower cost pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are leveraging all our capacity to ensure orders reach customers as fast as possible in the circumstances.

More than 2 million prescriptions filled; here's why:

• World's most independently five-star rated online pharmacy with a stellar TrustScore
• Compelling true stories: watch our movie & meet our patients
• Certified by CIPA and IPABC
• Independently backed by the Norton Shopping Guarantee and verified by Trust Guard
• Lowest Price and Satisfaction Guarantee