October 2020 - Newsletter #3

Shipping Times Have Improved Dramatically but Worries About Drug Shortages as Second Waves Progress

As reported in our last newsletter, concerns about additional drug shortages are being raised internationally as the second wave of Covid-19 continues to spread in various regions all over the world, especially those that produce much of the pharmaceuticals sold worldwide.

On the positive side, however, delivery times have dramatically improved recently.

For orders shipped to our customers between August 5^th and September 5^th, the average delivery time was two to four weeks. This represents a significant improvement since the pandemic grounded aircraft worldwide and threw delivery logistics systems into upheaval. In fact, these delivery times are close to our delivery times under normal circumstances. While the last mile delivery portion of the journey continues to take longer as USPS is facing significant challenges, the international portion of the journey has adjusted to get the transit times down overall.

(Please note that these are the average delivery timelines we are observing but some parcels are arriving as quickly as a week after shipping while others can take more than five weeks.)

It is Incredibly Frustrating When Your Medication is Shorted

Many have experienced their medication being out of stock at their local pharmacies since the pandemic began due to drug shortages caused by the coronavirus crisis. But many have also learned they have a distinct advantage during times of drug shortages through NorthWestPharmacy.com by virtue of our sourcing of products for more than decade from our approved supply network, which spans several countries. When these customers could not acquire their vital medicines locally, we have been able to quickly source them and at lower prices from one or more of our approved suppliers in other regions and get them on their way to the customers.

Despite our robust sourcing capabilities, however, there have been prescription drugs that were out of stock worldwide during the pandemic and despite our best efforts in such cases, medication may be unavailable. As the second wave of Covid-19 accelerates in many regions where our customers reside and from where we source medications, we remain concerned about a spike in drug shortages worldwide so we are working hard to help ensure continuity and consistency in your medication supply.

When an important pharmaceutical product you rely on is out of stock everywhere, it is frustrating for you since it can impact your health. It is also frustrating to us because we know it is our job to get you the medicine you need. It is truly crushing for our team members to experience a customer feeling let down when it comes to something as important as their health and wellbeing, even if the situation is entirely outside of our control.

Please Help Us Help You

So please help us help you to get your medications to you. The best thing you can do to help secure inventory for your medications is to order well in advance. This gives us more time, if necessary, to procure what might be difficult to source inventory and get it shipped to you well before you are going to run out of your supply at home. We encourage customers who may need medications in the coming months to place their orders now.

Please take advantage of the improved delivery times and our reduced shipping fee to get ahead of any forthcoming drug shortages, holiday season postal slowdowns and the forecasted price increases of pharmaceuticals worldwide.

With more than 375,000 customer reviews, NorthWestPharmacy.com is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. Nobody offering safe and affordable pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are successfully leveraging all our capacity and ensuring orders reach customers as fast as possible in the circumstances.

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