September 2020 - Newsletter #4

What Happens If Your Medication is Out of Stock?

Drug Shortages Have Surged Worldwide During the Pandemic

Covid-19-related shocks to integrated pharmaceutical production systems have led to serious concerns being expressed by drug manufacturers, the American Medical Association, the U.S. Department of Homeland Security and pharmacists in the United Kingdom and Canada about the disruption in the supply of pharmaceuticals since the coronavirus crisis began. In this regard, we previously featured a Canadian pharmacist on the television news confirming prescription drug shortages, 'across the board'. The Wall Street Journal is one of several media outlets reporting this issue and a member of Congress from Pennsylvania just penned an Op-Ed piece on this very topic. The publication, MDLinx for healthcare professionals, recently highlighted the issue of critical drug shortages caused by Covid-19.

You Have an Advantage During Times of Drug Shortages

NorthWestPharmacy.com customers have a distinct advantage during times of drug shortages because we have been sourcing products from our approved supply network, which spans several countries, for more than a decade. That way, if there is a shortage in one region for a medication you need, we are able to quickly shift to one or more of our approved suppliers in other regions to procure your vital prescription drugs and get them on their way to you.

Since the pandemic began, many of our customers have experienced firsthand how they were able to get medications through NorthWestPharmacy.com while consumers elsewhere were in a scramble to get those same vital prescription drugs that were unavailable locally and everywhere else they checked.

What Happens When a Drug is Unavailable Worldwide and Even with NorthWestPharmacy.com?

Since the pandemic began various pharmaceutical products have been shorted with no ETA in every region we are sourcing from. This means we cannot supply such products at all at the time a customer places an order for such products. If the product you order is out of stock, you will promptly receive a call from a member of our team notifying you of this. We have implemented a program to keep orders for items that are out of stock with all our suppliers in a queue and then contact customers as soon as the item is available. Your payment for such an item will not be processed until it is ready to ship.

Your Safety Comes First

We are acutely aware that timely delivery of your vital prescription medications is of critical importance but one very real consequence of the rise in drug shortages is a corresponding rise in criminals peddling counterfeit drugs and drug authenticity is a paramount concern to us. We know it is to you too.

You can be assured that NorthWestPharmacy.com will not permit its customer orders to be fulfilled outside of its licensed, vetted and trusted suppliers. This is to continue to ensure the safety and authenticity of products you receive through us. If that means there is a delay in sourcing inventory of drugs in short supply, then it is something for which there is no workaround. NorthWestPharmacy.com puts safety above expediency.

Plan Ahead So You Aren't in a Scramble

With the knowledge of the practical realities of the pandemic's impact on drug shortages, pharmaceutical pricing and delivery times, please plan ahead so that you're not in a scramble.

We strongly recommend that if you need your medication in the coming months, you should order now because the increased volume of parcels this holiday season is expected to further impact delivery times with USPS and worldwide delivery logistics providers.

Take Advantage of Our Potentially Time-Limited Reduced Shipping Fee

It may seem counterintuitive with the slower delivery service from postal agencies during the pandemic, but we are incurring significantly higher shipping rates when shipping customer parcels. Yet we've reduced our shipping fee to help minimize the impact on our customers and make it easier to order their medications now to help them get ahead of drug shortages, pharmaceutical price increases and pandemic-related extended delivery times. But we do not know what further Covid-19 surcharges or other rate increases we will face in the coming weeks so we may only be able to maintain the lower shipping fee of today for a limited time.

With more than 375,000 customer reviews, NorthWestPharmacy.com is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. Nobody offering safe and affordable pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are successfully leveraging all our capacity and ensuring orders reach customers as fast as possible in the circumstances.

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